Care
Kept with care
A Poelle bag is made by hand to be carried every day, for years. Here is how to keep its form.
Care by material
Care, by material
Smooth leather, suede, patent and knit each ask for something different. A few minutes after wearing is all it takes.
[01.01] Smooth leather
Wipe, don't wash.
Wipe with a soft, dry cloth after wearing. Now and then, a thin layer of colourless cream for smooth leather keeps it supple. Test it first on a hidden spot.
- Use
- Soft dry cloth · colourless cream, sparingly
- Avoid
- Heavy rain · direct sun and radiators · alcohol wipes
[01.02] Suede
Brush, always dry.
Use a soft suede brush, moved in one direction. Before the first wear, a water-repellent spray for suede helps. If it gets wet, let it dry on its own at room temperature, then brush.
Avoid: Water · creams · rubbing a stain
[01.03] Patent leather
Soft cloth, no heat.
A soft, slightly damp cloth keeps the shine; wipe it dry afterwards. Store it apart from other bags and printed paper: colour can pass onto a glossy surface.
Avoid: Heat · sharp objects · dark textiles
[01.04] Knit
Never wash.
The knit bag is not washable: never wash or soak it. Treat it like a fine fabric: lift lint with a soft brush; for a small mark, clean gently with a barely damp cloth, then let it dry flat. Store it filled with tissue.
Avoid: Washing · soaking · wringing · hanging for long
[01.05] Metal hardware
Dry and apart.
Wipe metal parts with a soft, dry cloth. Keep perfume, hand cream and sanitiser away from them, and carry keys in a separate pocket.
Avoid: Moisture · chemicals · keys
Storage
Rest between wears
- 01 Fill it with tissue paper so the body keeps its shape.
- 02 Keep it in its dust bag, standing upright, never stacked.
- 03 Away from direct sun, radiators and damp rooms.
- 04 Don't leave it hanging by the handles for long.
- 05 Let suede and knit breathe: no plastic bags.
With love, Poelle.
Questions about care · support@poelle.com
How to care for a leather bag: the short version
A Poelle bag asks for very little: a soft dry cloth after wearing, the right storage and a few things to avoid. Here is the summary for each material.
Smooth leather. Wipe with a soft, dry cloth. Now and then, apply a thin layer of colourless cream for smooth leather, testing it first on a hidden spot. Don't wash the bag or use alcohol wipes.
Suede. Dry cleaning only: a soft suede brush, moved in one direction. Use a water-repellent spray for suede before the first wear. If suede gets wet, don't use a hair dryer or a radiator; let it dry at room temperature, then brush.
Patent leather. A soft, slightly damp cloth, then wipe it dry. Store it away from other bags and printed paper, as colour can transfer onto the glossy surface.
Knit. Never wash or soak it. Clean a small mark gently with a barely damp cloth and let it dry flat.
Storage. Fill the bag with tissue paper, keep it in its dust bag, standing upright, away from sun and radiators. Suede and knit need air, so no plastic bags.
A care guide comes in the box with every bag. If you're unsure about a product or a stain, write to support@poelle.com before you try it.
How do I clean a leather bag?
Wipe it with a soft, dry cloth after wearing. Every few months, apply a thin layer of colourless cream for smooth leather.
What should I do if my suede bag gets wet?
Blot it with a soft cloth and let it dry on its own at room temperature, away from radiators and hair dryers. Once dry, brush it with a suede brush.
Can I use a coloured leather cream?
We don't recommend it: coloured or unsuitable creams can change the shade, and damage from improper care is not covered by the Poelle guarantee. Use a colourless cream.
How should I store my bag?
Filled with tissue paper, in its dust bag, standing upright. Don't stack bags or leave them hanging by the handles for long.
